我們能為您提供什麼協助?
Frequently Asked Questions
Pedidos de venta
- ¿Cómo cancelo o cambio mi pedido?
Para cancelar o borrar un pedido de cliente , primero cambie el pedido a borrador.
- ¿Cómo realizo envíos con Fedex o UPS?
Esto se consigue seleccionando primero Small PArtial como método de envío.
Shipping & Delivery
- Do you ship overseas?Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
- Do you offer free shipping?Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.
- How long does the delivery take?We usually take 3-5 business days for your order to be shipped & delivered.
Refund & Exchange
- How long does it take to get the Refund?Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
- How do I track my Refund?To track the status of your refund, kindly refer to your confirmation email that you have received from us.
- What is your Refund & Exchange Policy?You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.